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AMA: Driving Microsoft Teams Adoption
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Need to onboard and train your employees on Teams? Join this AMA to ask your questions, get resources, and learn how to easily design the right readiness plan that can help accelerate the adoption of Teams within your organization.
Submit your questions during this live hour – or submit questions early by posting a Comment below.
92 Comments
- Holly LehmanIron ContributorStay engaged! Official account of http://adoption.microsoft.com
- aaronkruseCopper ContributorAre you working on adding a field for pronouns that can be shown during video meetings (like Zoom) or added to the profile card?
- Holly LehmanIron ContributorDid Stephen say "Inside Microsoft Teams" video series, he sure did!! Here is the link to learn more! https://resources.techcommunity.microsoft.com/inside-microsoft-teams/
- What are your tips for running an engaging Microsoft Teams Adoption program remotely? The greatest challenge is to communicate to people where they are. How are you creatively using Teams, SharePoint, Yammer, Email, Video and other M365 tools to run your campaign?
Kettukari, Michael Plettner, do you use a Microsoft Team to create a community? Are there any tips for making those teams engaging? Are you using a SharePoint site behind a community team for sharing news and resources?
- Yes and yes - we use Teams for the community and a SharePoint site for the more official information. But this is just because it was the best choice. On other customers we've used other tools like Yammer or another existing Enterprise Social Network. There is no specific rule to follow to interact with your community. The most common way to keep the people engaging is to find the people who are interested to be part of the program because there are some benefits for them. - "what's in it for me?"
- Gamification can help to keep the people engaging. You can create some challenges (e.g., create your own SharePoint design, record a video in Teams and share it with specific people, etc.). So your users can earn points and win some virtual or physical prices. Virtual prices could be a visual achievement in the picture or an additional title which represents this achievement.
- The Power of the Champions is also strong remotely. If you are able to have champions from different locations or departments, you can prepare general messages, tasks and instructions that champions can modify and share in their own teams and countries. What comes to different tools for reaching out, one size does not fit for all. Find out what communication tools different groups use. For some, an e-mail list could be the best alternative. For others, messages in Yammer or Teams has the most reach. One great idea is to create an on-boarding learning path or even an application that every newcomer in the organisation uses. In that way, they will adopt the modern ways of working right in the beginning!
- Many organisations have rushed into using Microsoft Teams since the pandemic. IT support and training team members have done their best to build up the basic skills for using Teams. But bad habits have formed in the absence of good examples and demonstrating Teams skills in the context of work. How are people in this community circling back around and running programmes to improve Teams usage? What skills are you focusing on and what are the most common questions you get?
- This really is an internal communications issue. If you don't tell the story, someone else will tell the story for you. I am a huge advocate for creating a formal playbook for how people should work within the org. Show multiple examples of common scenarios that walk users through your provisioning process for new Teams/Channels, meeting and conversation/chat etiquette, and how best to share content internally and externally while remaining compliant.
- kejmlCopper ContributorWe starters using Teams in our organisation and generally it works fine, but development department (which makes significant portion of our organisation) is reluctant to fully using it. The issue is, that our developers work mostly on Linux and Linux isn't updated with any new features (it's missing even basic ones like custom background during video calls). Are there any plans to improve Linux client in a near future?
Good question kejml. It sounds like the Linux experience of Teams needs more love. I can't say I've tried it. How functional is it from a web browser in Linux? The web client is quite good and meetings / calls are improving in the web client.
- kejmlCopper ContributorUnfortunately web is basically same as Linux, meaning no custom background during video call, at most 4 video feeds at once, no reactions during calls (just raising hand), no breakout rooms, etc
- MaryHillSHUBrass ContributorI work in a University. We use Blackboard as our VLE. Teams was deployed 6 months after the start of the pandemic so teaching staff used Zoom to deliver online teaching and have kept with it because they are human and "we don't like to change". Teams is being adopted at a good pace over the whole University by staff and more slowly by students. However, because Zoom is still being paid for by the University, and because students are using Google Mail and won't be migrated to Outlook & Exchange until mid 2022, and because some Blackboard hardliners see MS Teams as a threat, the benefits of using MS Teams for teaching delivery is being over-looked, in fact it's even true to say that it is being discouraged to advocate and talk about. What tangible advice do you have to help drive the adoption of MS Teams for teaching in the scenario I've described?
- Hi Mary, I teach at a college and we had other resources setup for virtual training. The department that I work with started a discussion with IT support team about testing it internally first. We invited ourselves with separate guest accounts to try out the full experience for faculty, students and guests. Once we got it configured, we were able to get it approved for use.
- mrpauldredgeBrass ContributorRather than fighting against Blackboard, why not look at the integration of Blackboard to play along side Teams. Teams and Blackboard play nicely together. More information can be found on the Blackboard website - https://help.blackboard.com/Learn/Administrator/SaaS/Integrations/Microsoft_Teams
- Nicolas BlankCopper ContributorHi Mary, We work with higher edu folks like yours, and blackboard integrates just great into Teams and visa versa, however I have to echo Stephen on the single platform that does everything, and not "just" video calls and meetings. BB does have it's own "Teams like" product, but it's not integrated into O365 or M365 in terms of identity and security like Teams is. I could go on, but I don't want to lecture you 🙂
- Frédérique HarmszeBrass ContributorAbout the Insights app in Teams: when will the meditation app become available in Dutch? Now there is only a 1-minute breathing video. Now I have different messages for our English speaking users and our non-English speaking users and we try to treat them as equals, except for a translation in our adoption materials... (Or is this not a question for the Teams Experts but for the Viva Experts?)
- Unfortunately there is nothing we can share today about more languages coming to Viva Insights. But there is a Viva AMA coming in November where the team could be sharing news here: https://aka.ms/MTCLive_Viva