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What are your tips for running an engaging Microsoft Teams Adoption program remotely? The greatest challenge is to communicate to people where they are. How are you creatively using Teams, SharePoint, Yammer, Email, Video and other M365 tools to run your campaign?
Kettukari, Michael Plettner, do you use a Microsoft Team to create a community? Are there any tips for making those teams engaging? Are you using a SharePoint site behind a community team for sharing news and resources?
- Yes and yes - we use Teams for the community and a SharePoint site for the more official information. But this is just because it was the best choice. On other customers we've used other tools like Yammer or another existing Enterprise Social Network. There is no specific rule to follow to interact with your community. The most common way to keep the people engaging is to find the people who are interested to be part of the program because there are some benefits for them. - "what's in it for me?"
- Gamification can help to keep the people engaging. You can create some challenges (e.g., create your own SharePoint design, record a video in Teams and share it with specific people, etc.). So your users can earn points and win some virtual or physical prices. Virtual prices could be a visual achievement in the picture or an additional title which represents this achievement.
- The Power of the Champions is also strong remotely. If you are able to have champions from different locations or departments, you can prepare general messages, tasks and instructions that champions can modify and share in their own teams and countries. What comes to different tools for reaching out, one size does not fit for all. Find out what communication tools different groups use. For some, an e-mail list could be the best alternative. For others, messages in Yammer or Teams has the most reach. One great idea is to create an on-boarding learning path or even an application that every newcomer in the organisation uses. In that way, they will adopt the modern ways of working right in the beginning!
