Event banner
Event details
Many organisations have rushed into using Microsoft Teams since the pandemic. IT support and training team members have done their best to build up the basic skills for using Teams. But bad habits have formed in the absence of good examples and demonstrating Teams skills in the context of work.
How are people in this community circling back around and running programmes to improve Teams usage? What skills are you focusing on and what are the most common questions you get?
- This really is an internal communications issue. If you don't tell the story, someone else will tell the story for you. I am a huge advocate for creating a formal playbook for how people should work within the org. Show multiple examples of common scenarios that walk users through your provisioning process for new Teams/Channels, meeting and conversation/chat etiquette, and how best to share content internally and externally while remaining compliant.
