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- Doesn't Endpoint Privilege Management require a MS 365 A5 subscription?
- Pricing and packaging for EDU are still being finalized.
- why charge for remote help, and the cost is higher than other app that have been doing this for years? MS should give it away which will improve adoption and functionality
- Some customers may not need these additional capabilities, though. In my mind, they've made these enhancements available as an add-on for customer choice as well as avoid some partner conflict (think Teamviewer integrations). I'm glad to see some of the roadmap enhancements for remote help as the first iteration didn't meet the value prop at the current pricing.
- Completely agree. This feels like nickel and diming us.
- this should all really be included in the core product. not an addon.
- Whats the difference between remote help and quick connect
- $3.50 per user per month <ducks>
- Haha 🙂
- I think you mean Quick Assist. Quick Assist is meant to be a simple consumer offering. Remote Help is an enterprise offering with a lot more value like tight integration with M365, RBAC, session reporting, strong trust built on AAD and conditional access, compliance warnings, and so much more. We have a lot of great features coming including Android support which we will demo today! All the awesome new value will be in Remote Help.
- Dave Randall
Microsoft
There is a good list of Remote Help capabilities here: https://learn.microsoft.com/en-us/mem/intune/remote-actions/remote-help
- Is there any idea about when these new advanced management options become available as public preview?
- It will be depend on the feature. We will share as they become available, but for example, Tunnel for mobile application management for Android will be available for public preview in November.
- remote assistance through Intune is usefull but a bit expensive.
- I agree my company went with another product due to cost and functionality.
Which product did you choose?
Remote help was very cool and useful while in preview mode and still free.
but once it became in production the cost is, in my opinion, a bit too high.
- Specifically as it pertains to Endpoint Privilege Management, will it be possible to allow users the ability to elevate and modify windows settings the same way they'll be able to launch programs with elevated permissions?
- Matt_CallElevations are triggered by the binaries that complete the changes, so it'll be possible for some settings options and a bit harder for others. In the future, we are looking at having a pre-defined 'template' like experience to make it easy to allow the tasks that your enterprise needs. Thanks for the feedback!
- Heather_Poulsen
Community Manager
Welcome to Introducing advanced endpoint management solutions for Microsoft Intune Let's get started! Have a question? Post it here in the Comments. Subject matter experts will be answering during the live broadcast and throughout the week.
- Are these new features going to be included in education SKUs—M365 A3 or A5 subscriptions?
- Packaging for Edu is still being finalized. Stay tuned!
- Just gonna get this one out of the way quickly: When will pricing be available? Really hard to evaluate TCO without having the C.
- Totally understand. We will have pricing for the suite available closer to availability early next year.
- We are still having discussions around packaging for Edu. Stay tuned!
- Think you had an off-by-one error there Lance and meant to respond to the question above by Jay Michaud.
