Event details

We are very excited to announce a Microsoft 365 Copilot and Bing Chat Enterprise AMA! Get answers to your questions around Microsoft 365 copilot and Bing Chat enterprise from our team of experts

 

*For questions about any details about the Early Access Program (EAP), please address them to your Microsoft account team. 

 

For an overview of the recent Inspire announcements on the Copilot and Bing Chat Enterprise, check out this post:

https://blogs.microsoft.com/blog/2023/07/18/furthering-our-ai-ambitions-announcing-bing-chat-enterprise-and-microsoft-365-copilot-pricing/

 

How does it work?

We will have a broad group of product experts, servicing experts, and engineers representing Microsoft 365 Copilot and Bing Chat enterprise.

 

They will be standing by here -- in chat during the live hour -- to provide guidance, discuss best practices, and, of course, answer any specific questions you may have.

 

Post your questions in the comments early and throughout the one-hour event. 

 

Note: This is a chat-based event. There is no video or live meeting component. Questions and answers will appear in the Comments section below. Please post each question as a new comment
Sarah_Gilbert
Updated Aug 10, 2023

217 Comments

  • Will the availability of Microsoft 365 Copilot depend on the region in which the tenant is located?
    • Håvard Øverås's avatar
      Håvard Øverås
      Copper Contributor
      And if Copilot is not enabled in a tenant’s region, is it still possible for users to access it through multi-geo capabilities?
  • djjeff80's avatar
    djjeff80
    Copper Contributor
    There're just two issues for me related to the GDPR:

    Issue 1:
    Is Microsoft hosting its Graph Service in Europe for European customers too?
    At the moment, it seems to be a Microsoft Black Box running somewhere in the cloud in the world taking and answering requests. And to get needed information about documents and metadata, Graph needs to have full access.

    Issue 2:
    Copilot has full access to my documents by default, as long as there's no entry in Purview blocking it, hasn't it?
    If that's the case, my data wouldn't be mine and I have no chance to change that as long as I don't have enough rights on Purview (which is the default setup in most companies in real).
    Or is everything blocked by default and you've to call your local Purview administrator to allow sharing my data?
    In case of a file share: If you allow it, is only your own personal data allowed to share as long as not every group member also allows that?

    Btw:
    "Microsoft 365 Copilot calls to the LLM are routed to the closest data centers in the region, but also can call into other regions where capacity is available during high utilization periods [...] EU traffic stays within the EU Data Boundary while worldwide traffic can be sent to EU and other geographies for LLM processing."
    So, Microsoft 365 Copilot ain't 100% GDPR compliant. Only if there's the capacity, data will stay in EU area. If I'm offering internal business data in a Copilot request for finding a solution, KI engine is also allowed to use this data for learning purposes outside of the E.U. This seems to be a K.O. criteria for Copilot for most of the larger companies and gouvernments 🤔
  • Marco Santos's avatar
    Marco Santos
    Brass Contributor
    Will it be possible to have granular control on which users get BCE? If it's enabled at tenant level and then granted through regular M365 E3 / E5 licenses, I can already envision global deployment being delayed (or even blocked) due to certain country-specific legislation.
    • Henrique_Bronovski's avatar
      Henrique_Bronovski
      Former Employee
      Thank you for the feedback—we've certainly heard this from other customers as well. It’s definitely on our roadmap, but timing is still to be determined. We’re continuing the improve the product and administrative controls based on feedback like this, and hope to have more information we can share on this in the future.
    • kennethta's avatar
      kennethta
      Icon for Microsoft rankMicrosoft

      I think it's better to enable this BCE for all users so you have the commercial data protection unlike with the public version of Bing Chat or ChatGPT. But I think you can control access by going to M365 Admin Center/Settings/Search & Intelligence/Configuration and select specific groups of users under the Microsoft Search in Bing setting. You can reference this link for more information:  Manage Bing Chat Enterprise

  • Marco Santos's avatar
    Marco Santos
    Brass Contributor
    Can companies with legacy O365 E5 - rather than M365 E5 - also leverage BCE without added cost? If yes, can they participate in the preview as well? As of today, I've enabled BCE at tenant level but O365 E5 users do NOT get BCE.
    • Paul Kieper's avatar
      Paul Kieper
      Copper Contributor
      We're having the same issue with our original M365 E3 SKU (which is a bundle of separate licenses for O365 E3, EMS, and Windows). If you search for "Enable Bing Chat Enterprise" in the support section of M365 Admin Center, this is now a support article for a known issue regarding enabling BCE when you're on those original M365 E3/E5 SKUs. Within the last few days, we've seen a new license named "Microsoft 365 E3 Extra Features" appear on our tenant and the number of licenses matches the number of Defender for Endpoint P1 licenses we have. Question for the Microsoft team: Do we need to assign these "Microsoft 365 E3 Extra Features" licenses to users in order for them to receive the BCE experience? Here's the support article from M365 Admin Center: Known Issue: "Original" Microsoft 365 SKUs are not able to opt-in to Bing Chat Enterprise. Microsoft is rolling out a fix for this issue with an ETA of 100% world-wide rollout by mid-August. If your organization has the following SKU information, this issue will apply to you. Microsoft 365 E3: Office 365 Enterprise E3, Enterprise Mobility and Security E3, Microsoft Defender for Endpoint P1, and Windows Enterprise E3. Microsoft 365 E5: Office 365 Enterprise E5, Enterprise Mobility and Security E5, Microsoft Defender for Endpoint P2, Microsoft 365 E5 Suite features and Windows Enterprise E5.
    • Henrique_Bronovski's avatar
      Henrique_Bronovski
      Former Employee
      For customers with O365 skus, we’ve announced that a standalone BCE offering will be coming in the future for purchase for individual users. We also encourage you to learn more about M365 subscriptions which include additional features and benefits, including BCE.
      • Paul Kieper's avatar
        Paul Kieper
        Copper Contributor
        Can you address how customers with "original" M365 E3 SKUs (which show up as separate Office 365, Enterprise Mobility + Security, and Windows licenses, instead of a unified "Microsoft 365 E3" license in the tenant) will be able to enable BCE for users? We've already completed the BCE opt-in procedure to enable at the tenant level.
  • Saukus's avatar
    Saukus
    Copper Contributor
    Please provide more detail around how BCE is setup to protect a company against data leakage, is any data stored in a browser and if so it is encrypted, how does a company ensure that users don't accidentally use the free version of Bing Chat and enter in confidential data. Are there additional features and controls that a company should implement around BCE to ensure that security is optimal or is it inherently secure.
    • Henrique_Bronovski's avatar
      Henrique_Bronovski
      Former Employee
      Thank you for the feedback and we’ve certainly heard this from other customers as well. With BCE, your organization’s chat data is not saved, Microsoft has no eyes-on access to it, and it is not used to train the models. Data is also encrypted both in transit and at rest. We also encourage organizations to have users signed into Edge and Bing with their work accounts to access BCE. The user experience for BCE is different than that for regular Bing Chat to help users understand when they’re using BCE.
    • Someone449's avatar
      Someone449
      Brass Contributor

      I share this concern. There should be an easy setting via group policy that can prohibit someone from using a non-work profile in Edge so we ensure our employees are protected with the BCE privacy policy and not the weaker consumer grade privacy policy.

  • sedricbeasley's avatar
    sedricbeasley
    Copper Contributor
    True or false. You will be able to purchase a few licenses of copilot and pick the users to assign them to vs everyone in your organization.
    • GabeHo's avatar
      GabeHo
      Former Employee
      True. Microsoft 365 Copilot will be an add-on license.
  • AaronCouch's avatar
    AaronCouch
    Iron Contributor
    What is the best practice for enabling Bing Chat Enterprise while also completely blocking Public Bing Chat from being used within the walls of the company? Our compliance and networking teams previously took action to block Public Bing Chat via network firewall rules, and these blocks in their current state may conflict with our desire to enable Bing Chat Enterprise.
    • Someone449's avatar
      Someone449
      Brass Contributor
      Agreed. There needs to be an easy way to block the consumer grade Bing Chat that has weaker privacy controls.
      • Eric_VanAelstyn's avatar
        Eric_VanAelstyn
        Icon for Microsoft rankMicrosoft
        Thank you for the question! This is a highly requested feature control that we are currently exploring. We encourage organizations to have users signed into Edge and Bing with their work accounts to ensure they access Bing Chat Enterprise instead of Bing Chat. The user interface for Bing Chat Enterprise is also different from Bing Chat to help users understand which product they're using.
  • Marius Sandbu's avatar
    Marius Sandbu
    Brass Contributor
    How will we be able to monitor the usage of CoPilot? We need proper insights to provide the business with facts in terms of usage of the investments of 30$ per user per month