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Hello! We are a Microsoft partner with several service offerings listed on the Microsoft marketplace. However, we are not receiving any sales through the marketplace. What steps should we take to ensure that Microsoft sellers are aware of our offers and refer us when relevant opportunities arise? Are there any recommendations or best practices you could share?
A common question. Marketplace features thousands of solutions across different categories and industry scenarios. To engage Microsoft's sales team effectively, you should be sharing quality referrals. The Marketplace does not fully replace impactful sales and marketing efforts, but it can help you accelerate sales cycles, close larger deals or reach customers in new regions. Learn more by reading up on Co-sell with Microsoft sales teams and partners overview - Partner Center | Microsoft Learn
Update: Realized I overlooked that you specified service offerings. I searched for your organization on Microsoft Marketplace and can see that currently these services are listings only. They are not transactable but provide you with visibility and potential to generate new leads, for example if someone shares their contact information after clicking "Contact me".
If you are based in U.S., U.K, or Canada, you do have the option of converting the service listings to Professional Service offers which can be transacted via private offers directly to your end customers. See Plan a professional service offer to learn how to republish your listings as transactable offers. Once you have republished your offers as transactable professional services, you can create private offers to sell to specific customers within U.S., U.K, or Canada markets.