Event details

Tune in for live demos and proven best practices on using App Advisor, Microsoft’s guided experience for Microsoft Marketplace success! Learn what App Advisor is, how it works, and how it can help pa...
Pearl-Angeles
Updated Mar 05, 2026
marketplace
partner office hours
MatthewClever's avatar
MatthewClever
Copper Contributor
Mar 18, 2026

More of a tech support question but would appreciate a path to solve. Our company has a listing but we've misplaced the credentials--it was set up years ago by someone who is no longer here. How can I recover that account and make updates to it? 

  • RollandSwing's avatar
    RollandSwing
    Icon for Microsoft rankMicrosoft
    Mar 18, 2026

    Hi Matthew - Channel Ready Team here. Please email us at channelready@microsoft.com. We’ll work with the appropriate support team to get this routed and help you recover access to your account.