Forum Discussion
JPJ
Jul 21, 2025Copper Contributor
Word random crash during Word mail merges after windows update
Hello, Since the Windows 24H2 BUILD 26100.4652 update, we've been observing a random crash during Word mail merges. These are lists of fields in tab-delimited txt format. These random crashes occur b...
xohyx
Jul 21, 2025Iron Contributor
Just roll back recent Windows updates and fix Office.
JPJ
Jul 25, 2025Copper Contributor
Thank's xohyx
Despite Windows and Office updates, the problem persists. I've better understood the issue. The crash occurs when carriage return (CR) and only CR (no LF) are contained in one or more tab-separated fields.
Of course every record ends with CRLF.
With few recordings, it works.
Problems appeared with the 18925.20168 build and persist with the latest one obtained 18925.20184.