Forum Discussion
"There's a temporary problem with the service. Login Error"
Hi, I have encountered a log-in issue with a office.com account.
When trying to log in after yesterday (5th April 2025 at 11 a.m. UK time, the following happens:
) I go to office.com
2) I enter my email address
3) I am asked to verifymy identity via multi-factor authentication. This is successful.
4) I am asked to set a new password
5) I enter a password
6) I reeive the error "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."
I believe that suspicious activity was detected (which I triggered accidentally) but cannot find support for rectifying the situation. The issue is not with my multi-factor authentiction, but setting the new password.
2 Replies
This particular error should be fixed by now. The status of Microsoft services can be found at https://portal.office.com/ServiceStatus.
Not sure the issue above was fixed yet, btw, would like to introduce the below URL for health check and let's go to X for any official notification:
Microsoft 365 Status (@MSFT365Status) / X
