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TashB's avatar
TashB
Copper Contributor
Apr 01, 2019

Microsoft Office 2019 and 2016 for mac not signing in

hi all   I am experiencing a weird issue. we are trying to register an office for mac 2019, we insert the key into setup.office.com, download the installer and install it, and when opening word or ...
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mac
Office
Office 2019
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lnmmedia's avatar
lnmmedia
Copper Contributor
Jun 20, 2019

Since I don't see a working resolution to this yet am I to presume I must abandon Microsoft Office on the Mac and use Pages?TashB 

weskelley's avatar
weskelley
Copper Contributor
Jun 23, 2019

I'm dealing with the same issue after performing a clean install of MacOS 10.11 on my mid-2007 iMac.  I realize Microsoft can't support all old OSs, but it would be nice if old versions of the software would activate on old OSs. 

  • weskelley's avatar
    weskelley
    Copper Contributor
    Jun 25, 2019

    I was able to resolve this authentication problem by removing Office for Mac 2016 version 16 and installing version 15.  This was last version compatible with Mac OS 10.11 (El Capitan).

     

    A download link is below:

    https://officecdn-microsoft-com.akamaized.net/pr/C1297A47-86C4-4C1F-97FA-950631F94777/OfficeMac/Microsoft_Office_2016_15.41.17120500_Installer.pkg

    • Jfbxl's avatar
      Jfbxl
      Copper Contributor
      Sep 16, 2019
      Thanks for the link!
      I tried during days to install the 16's version with the same issue as the others on this issue
      • Jfbxl's avatar
        Jfbxl
        Copper Contributor
        Sep 17, 2019

        And it works. Happy 😉

         

    • rickmalone's avatar
      rickmalone
      Copper Contributor
      Sep 05, 2019

      weskelley Thank you. This worked for me.

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