Forum Discussion

TashB's avatar
TashB
Copper Contributor
Apr 01, 2019

Microsoft Office 2019 and 2016 for mac not signing in

hi all   I am experiencing a weird issue. we are trying to register an office for mac 2019, we insert the key into setup.office.com, download the installer and install it, and when opening word or ...
loading issue
mac
Office
office 2019
sign in
lnmmedia's avatar
lnmmedia
Copper Contributor
Jun 20, 2019

Since I don't see a working resolution to this yet am I to presume I must abandon Microsoft Office on the Mac and use Pages?TashB 

weskelley's avatar
weskelley
Copper Contributor
Jun 23, 2019

I'm dealing with the same issue after performing a clean install of MacOS 10.11 on my mid-2007 iMac.  I realize Microsoft can't support all old OSs, but it would be nice if old versions of the software would activate on old OSs. 

  • weskelley's avatar
    weskelley
    Copper Contributor
    Jun 25, 2019

    I was able to resolve this authentication problem by removing Office for Mac 2016 version 16 and installing version 15.  This was last version compatible with Mac OS 10.11 (El Capitan).

     

    A download link is below:

    https://officecdn-microsoft-com.akamaized.net/pr/C1297A47-86C4-4C1F-97FA-950631F94777/OfficeMac/Microsoft_Office_2016_15.41.17120500_Installer.pkg

    • Jfbxl's avatar
      Jfbxl
      Copper Contributor
      Sep 16, 2019
      Thanks for the link!
      I tried during days to install the 16's version with the same issue as the others on this issue
      • Jfbxl's avatar
        Jfbxl
        Copper Contributor
        Sep 17, 2019

        And it works. Happy 😉

         

    • rickmalone's avatar
      rickmalone
      Copper Contributor
      Sep 05, 2019

      weskelley Thank you. This worked for me.

Resources