Forum Discussion
Bob-Kelly_Bob_Kelly
Dec 07, 2023Copper Contributor
Mailings+create+envelopes
In Word365 in the mailings app the create/envelopes drop-down is greyed out. I am unable to open the envelopes function.
- Charles_KenyonBronze Contributor
I am assuming that you mean the Mailings Tab and that you are using a desktop Word application. Is that correct?
Are you on a Mac or PC?
Is there a document open?
Does this happen with all documents?
What happens if you open Word in safe mode?
Open Office apps in safe mode on a Windows PC - Microsoft Office
- Bob-Kelly_Bob_KellyCopper Contributor
Thank you, Charles. The problem was that I didn't have a document open. It seems to be working now.
Bob Kelly