Forum Discussion
- Can you upload a copy of the document and a copy of the image file so we can investigate the issue.
- Lenka_KerumovaIron Contributor
Hello danielma_te ,
there can be many reasons unrelated to Word for Word to behave like this.
What matters is - does it show in Print preview correctly or not?
Does it print correctly or not?
Just remember, pictures take a lot of memory and if they are high resolution, unnecessarily high resolution for purposes needed, try to compact them.
Hope this helps.
- danielma_teCopper Contributor
I've noticed that if i save the file on DOC format. this issue doesn't occur. but the the file size is huge and and it stucks on scroll
The issue occurs only on docx format.
Here are both files and the JPG itself:
https://e1.pcloud.link/publink/show?code=kZQE7zZt5DQtER9tnmAIlcq5HeeTuJipFQX
danielma_te I do see the issue with a docx file. However, I use Snagit from www.techsmith.com to make a screen capture of the image before it degrades, and I insert that, it does not degrade. I have attached a copy of the Snagit screen capture.