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Luca_Roncarati's avatar
Luca_Roncarati
Copper Contributor
Oct 10, 2021

Exporting PDF maintaining links in table of content

Hi everyone

 

Does anyone know how to export a PDF from Word maintaining the links in table of content? I want to be able to navigate the DPF document by clicking on the headings in the table of content, the way one does it in Word. I exported the PDF via "Save as" and via "export" and in both cases the table of content in the PDF doesn't have links to the headings. I may remember doing that once, but now I don't remember how.

 

Word: Word for Microsoft 365 MSO (Version 2109 Build 16.0.14430.20256) 64 bit

PDF-Reader: Adobe Acrobat Reader DC (Version 2021.007.20095)

24 Replies

  • gnu-ed's avatar
    gnu-ed
    Copper Contributor
    If you haven't solved this yet I found that LibreOffice Calc gave me a work around for Excel 2016. Use "Export as PDF ..." in the file menu.
    • gnu-ed 

       

      Some reports indicate that the issue hasn't been fixed in Word for Mac. It should be fixed in Word for Windows, though. 

      • JoaoGomes's avatar
        JoaoGomes
        Copper Contributor

        Stefan_Blom It SHOULD be fixed on the Mac, too.

         

        This bug has been lingering on Word for Mac for more than THREE years and practically forced me to switch to LibreOffice (which has its own issues when exporting to PDF, namely exporting black text as whatever value in CMYK rgb(0,0,0) converts to, instead of C0M0Y0K100; no option on the Mac is perfect or even decent, it's completely infuriating!!!).

  • shaylab's avatar
    shaylab
    Copper Contributor
    I spoke too soon. Rebooted my computer and its appears to be fixed!
    Using version
    Microsoft® Word for Microsoft 365 MSO (Version 2109 Build 16.0.14430.20292) 64-bit
    • shaylab 

       

      Hmm, sounds promising. I'm not seeing it here, though (as stated in a previous message of mine). A hyperlinked table of contents still converts to a TOC without hyperlinks when saving in PDF format. 😞

      • Nicolaus Dewitt's avatar
        Nicolaus Dewitt
        Copper Contributor
        There's something really strange going on with this, we updated to 14430.20306 this morning and it worked for our test user on a new laptop (same user same laptop that didnt work on 20296) , we then updated all the users that reported the problem initially to 20306 and it didn't resolve the issue for them. I then logged into the same laptop that it was working on with the same version of word (no changes made to the install) and it didnt create links on my user. Switch back to the other user on the same laptop and it works.
  • shaylab's avatar
    shaylab
    Copper Contributor
    Any updates on this? I really need these internal links working for my documents.
    • shaylab 

       

      As far as I know, there hasn't been any news yet. A workaround is to upload your Word document to OneDrive and download it in PDF format.

      • gnasca's avatar
        gnasca
        Copper Contributor

        Stefan_Blom this "workaround" did not work for us.  The same issue, links do not work. 

        Microsoft, please fix this ASAP.

  • James_Freeman's avatar
    James_Freeman
    Copper Contributor
    I'm having the same issue. Looks like an issue with Word version 2109.
    Rolled back to version 2108 to fix, with the assistance of this postL
    https://answers.microsoft.com/en-us/msoffice/forum/all/cross-references-and-toc-in-word-do-not-work-when/712d50ee-e8dc-4266-9810-bb2d20dcc2c3?auth=1
  • Nicolaus Dewitt's avatar
    Nicolaus Dewitt
    Copper Contributor

    Luca_Roncarati same issue here, I have multiple machines on the semi-annual channel with version 2102 installed and some users on the current channel with 2109 installed. None of the 2109 version are creating links when exported to PDF, all of the 2102 versions are working fine.

     

    This needs to be remedied asap. I have a critical support ticket open with microsoft for this, I will keep you posted of my progress.

  • XSymmetry's avatar
    XSymmetry
    Copper Contributor

    Same issues as others reporting.

    Microsoft® Word for Microsoft 365 MSO (Version 2109 Build 16.0.14430.20154) 64-bit

  • shaylab's avatar
    shaylab
    Copper Contributor

    Hi! I'm having the exact same issue. My table of contents and bookmark links, cross reference links are no longer working when I PDF.
    I have used the same methods as I did about 2 weeks ago, tried all alternative methods, (Adobe, Save as PDF/XPS and it's no longer working. Reinstalled Word, removed and reinstalled pdf maker, tested with different files and different computer, and it's not working at all. Glad I am not the only one having this issue!!

    • Lenka_Kerumova's avatar
      Lenka_Kerumova
      Iron Contributor

      Hello shaylab ,

      while I am not familiar with PDF/XPS, simple Save as - PDF/A always worked for me, both Word and PowerPoint. All links working.

      • shaylab's avatar
        shaylab
        Copper Contributor
        Thanks, that mode wasn't working either (back then). I believe the bug has been fixed now.
    • Luca_Roncarati's avatar
      Luca_Roncarati
      Copper Contributor
      Hi! So I'm not alone, nice :). Today I had a call with Microsoft (the low-tech-I-dont-know-how-to-install-office-guys) and they couldn't help. Same here: I've tried all kind of how-tos and instructions on the internet, two PCs with windows 10, many Word files. Still no links in PDF docs. But yet I havent reinstalled Word. Tomorrow I will test the export on my office workstation. Interesting: the issue is not present in Word for Mac (version 16.53 21091200) on a Mac Book Pro (via "Save as").
      • shaylab's avatar
        shaylab
        Copper Contributor

        Luca_Roncarati 

        I noticed there was some updates recently I wonder if this has broken the function.

        "In certain customer configurations, it was discovered that document exports to PDF or XPS formats from Office would fail due to recent updates. This update fixed these regressions and reenabled export to these formats."
        https://docs.microsoft.com/en-us/officeupdates/current-channel#version-2109-october-06

         

        Good to know, I will test my files on a mac.
        I am using version
        Microsoft® Word for Microsoft 365 MSO (Version 2109 Build 16.0.14430.20256) 64-bit

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