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MarkG35's avatar
MarkG35
Copper Contributor
Aug 10, 2026
Solved

We couldn't update the system reserved partition

I'm trying to run Windows Update to install Windows 11 Insider Preview Feature update (26220.9022) but during the download, I get the error message below:

 

 

  • Please try these steps:

    1. Open administrative Command Prompt, if you’re upgrading. If you’re installing, you can instead use Windows RE Command Prompt.
    2. Assign a drive letter ‘Y’ to SRP. Type following and press Enter:

    mountvol y: /s

    1. Now execute Y: command to go to SRP. Then type following and press Enter:

    cd EFI\Microsoft\Boot\Fonts

    1. So you should be now in Fonts folder. Execute this command del *.*. This should delete unnecessary fonts and free up space in SRP.
    2. You can now close Command Prompt.

    If issue still persists, you can refer this fix:]

    https://www.kapilarya.com/fix-we-couldnt-update-system-reserved-partition-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

5 Replies

  • Please try these steps:

    1. Open administrative Command Prompt, if you’re upgrading. If you’re installing, you can instead use Windows RE Command Prompt.
    2. Assign a drive letter ‘Y’ to SRP. Type following and press Enter:

    mountvol y: /s

    1. Now execute Y: command to go to SRP. Then type following and press Enter:

    cd EFI\Microsoft\Boot\Fonts

    1. So you should be now in Fonts folder. Execute this command del *.*. This should delete unnecessary fonts and free up space in SRP.
    2. You can now close Command Prompt.

    If issue still persists, you can refer this fix:]

    https://www.kapilarya.com/fix-we-couldnt-update-system-reserved-partition-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

    • MarkG35's avatar
      MarkG35
      Copper Contributor

      Thanks, yes, deleting the fonts made space to allow the update to continue

  • Timothy1525's avatar
    Timothy1525
    Steel Contributor

    You need to extend the system partition to 500 MB with a disk partition tool in safe mode.

    • MarkG35's avatar
      MarkG35
      Copper Contributor

      Thanks for this.  My system partition is only 100MB, but deleting the fonts gave me a reprieve.  I'll aim at increasing the size to 500MB in the near future.

  • MarkG35's avatar
    MarkG35
    Copper Contributor

    Adding more detail to this post:

     

    This PC has been running Windows 11 for 4 years.  Current build is (note: dates are dd/mm/yyyy):

     

    Windows 11 Pro Insider Preview

    Version 25H2

    Installed on ‎17/‎03/‎2026

    Evaluation expires on ‎12/‎08/‎2026 06:09

    OS build 26220.8925

    Experience Windows Feature Experience Pack 1000.26100.416.0

     

    Note that the current build is now expired but the problems started before this.  Having had no replies to this post, I have unenrolled the PC from the Insider Program so it is now trying to install Windows 11, version 25H2.  It starts downloading and gets to around 8% and the Windows 11 Update window pops up.

    I have also enrolled a different PC into Insider Program and it has installed 26220.9022 with no problem.

    It would be good to know what is going on here before I trash the machine and start again.