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omalchielo's avatar
omalchielo
Brass Contributor
May 22, 2021

I cant turn on optional Diagnostic data

Hi, I want to join insider program but I have to turn on optional Diagnostic data and I cant

 

  • to resolve this do the following

    Hello,

    Let's have that resolved. Follow steps below to configure through the Reg file:

    The .reg files below make changes to the DWORD value in the registry key below.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection

    AllowTelemetry DWORD

    0 = Security (Enterprise and Education editions only)
    1 = Basic
    2 = Enhanced
    3 = Full (Recommended)
  • Colencm's avatar
    Colencm
    Copper Contributor
    Once optional diagnostic data is enabled, you should be able to join the Insider Program without issues. Go back to the Settings > Windows Update > Windows Insider Program and follow the prompts to sign up.
  • Pimentel150's avatar
    Pimentel150
    Copper Contributor
    Can I presume your Windows 11 is activated and that it is not connected to a work or school account that may be enforcing some settings restrictions on your PC?
  • KimNa15's avatar
    KimNa15
    Copper Contributor
    Go to your device's Settings or Control Panel and navigate to the Privacy or Security settings. Look for options related to Diagnostic data or Telemetry, and ensure that you have the necessary permissions to modify these settings.
  • I have same problem This can also be caused by any out-of-date bios drivers' software or windows facial recognition not ON or on, but hardware is out of date or no longer supported all must be up to scratch. update hardware for facial recognition. will most likely be the cause because its required for high end security.

  • onetouchdp's avatar
    onetouchdp
    Copper Contributor
    to resolve this do the following

    Hello,

    Let's have that resolved. Follow steps below to configure through the Reg file:

    The .reg files below make changes to the DWORD value in the registry key below.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection

    AllowTelemetry DWORD

    0 = Security (Enterprise and Education editions only)
    1 = Basic
    2 = Enhanced
    3 = Full (Recommended)
    • GeeTee1954's avatar
      GeeTee1954
      Copper Contributor

      onetouchdp 

      In my case that registry entry was already set to full. 

      I did finally figure out what was going on... The machine I was trying to install it on was an older laptop without a TPM chip. I run Norton 360 and it "appears" that it recognized that I didn't have the cip installed or enabled, so it set that policy in place. 

       

      How was I able to determine this was the fix? I uninstalled Norton and I suddenly the error went away. (Temporarily Disabling Norton didn't work). Once I was able to get the error to go away, I tried to join the program again but was denied because my laptop still didn't meet minimum requirements.

       

      Once I reinstalled Norton 360, that error locking down the group policy returned. I hope this helps some of you that have been struggling with this. 

    • GeeTee1954's avatar
      GeeTee1954
      Copper Contributor

      onetouchdp 

      HP Laptop, windows 10 Home, 21H1 OS build 19043.1165

      Followed your instructions and the Dword entry is already set to 3. So now what?

      Laptop at one point had System Mechanic installed on it. I read somewhere that Spybot and System mechanic can alter registry entries and cause that issue where you cannot enable data collection. 

      I cannot get this laptop added to the Windows 11 Beta group because I cannot find a solution to remove that message that says "Some of these settings are hidden or managed by your organization". This laptop has never been on a domain, just home use. Any other suggestions?

      Please and Thank You!

       

      • Deleted's avatar
        Deleted

        GeeTee1954 

        The reason for the message is probably the installation of a service or program, or even a browser extension.
        Are you sure you have the default Chrome browser and any other extensions installed for it?
        Other programs can also change the default settings!
        I suggest that you reset the computer to its initial settings, keeping your personal files, but applications will be removed all together, except those added by
        manufacturer - write what you think?

         

  • Schnittlauch's avatar
    Schnittlauch
    Steel Contributor
    Hi omalchielo ,

    Did you installed the latest Windows update?

    Best regards,
    Schnittlauch

    "First, No system is safe. Second, Aim for the impossible. Third no Backup, no Mercy" - Schnittlauch

    My answer helped you? Don't forget to leave a like. Also mark the answer as solved when your problem is solved. 🙂
      • Schnittlauch's avatar
        Schnittlauch
        Steel Contributor

        Hi omalchielo,


        Thanks for checking this!
        I think I got it:
        Is your PC in a domain and the domain disabled it? 😄

        Best regards,
        Schnittlauch

        "First, No system is safe. Second, Aim for the impossible. Third no Backup, no Mercy" - Schnittlauch

        My answer helped you? Don't forget to leave a like. Also mark the answer as solved when your problem is solved. 🙂

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