Forum Discussion
I cant turn on optional Diagnostic data
- Jul 14, 2021to resolve this do the following
Hello,
Let's have that resolved. Follow steps below to configure through the Reg file:
The .reg files below make changes to the DWORD value in the registry key below.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection
AllowTelemetry DWORD
0 = Security (Enterprise and Education editions only)
1 = Basic
2 = Enhanced
3 = Full (Recommended)
Hello,
Let's have that resolved. Follow steps below to configure through the Reg file:
The .reg files below make changes to the DWORD value in the registry key below.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection
AllowTelemetry DWORD
0 = Security (Enterprise and Education editions only)
1 = Basic
2 = Enhanced
3 = Full (Recommended)
- GeeTee1954Sep 30, 2021Copper Contributor
In my case that registry entry was already set to full.
I did finally figure out what was going on... The machine I was trying to install it on was an older laptop without a TPM chip. I run Norton 360 and it "appears" that it recognized that I didn't have the cip installed or enabled, so it set that policy in place.
How was I able to determine this was the fix? I uninstalled Norton and I suddenly the error went away. (Temporarily Disabling Norton didn't work). Once I was able to get the error to go away, I tried to join the program again but was denied because my laptop still didn't meet minimum requirements.
Once I reinstalled Norton 360, that error locking down the group policy returned. I hope this helps some of you that have been struggling with this.
- CopimoxAug 20, 2021Copper Contributor
onetouchdp
This fix does not work for me. Can you please help? - GeeTee1954Aug 12, 2021Copper Contributor
HP Laptop, windows 10 Home, 21H1 OS build 19043.1165
Followed your instructions and the Dword entry is already set to 3. So now what?
Laptop at one point had System Mechanic installed on it. I read somewhere that Spybot and System mechanic can alter registry entries and cause that issue where you cannot enable data collection.
I cannot get this laptop added to the Windows 11 Beta group because I cannot find a solution to remove that message that says "Some of these settings are hidden or managed by your organization". This laptop has never been on a domain, just home use. Any other suggestions?
Please and Thank You!
- DeletedAug 20, 2021
The reason for the message is probably the installation of a service or program, or even a browser extension.
Are you sure you have the default Chrome browser and any other extensions installed for it?
Other programs can also change the default settings!
I suggest that you reset the computer to its initial settings, keeping your personal files, but applications will be removed all together, except those added by
manufacturer - write what you think?- GeeTee1954Aug 20, 2021Copper Contributor
Deleted
Been there.. done that... I even did a complete factory reset because it's just a spare laptop that no one in the family uses. Once I had completely reset it, I was able to adjust the data settings. However, when I attempted to join the Beta program I got a different message that it didn't meet the hdwe requirements. Upon further research, this laptop is just old enough to NOT have a TPM chip. On another note... I "think" I now know what the offending program was.
After I gave up on using the laptop for the Beta program, I reinstalled my Norton 360. BAM! I was locked out of changing the settings again. I tried disabling Norton and then checked the settings again. I was still locked out. So..... it has to be something in Norton that is locking down those settings. I'm assuming it's because this laptop doesn't have a TPM chip. at least that makes sense in my mind...
- DanielG540Jul 26, 2021Copper Contributor
Success, I downloaded the 22000.51 (This was the latest beta for some reason), but here it goes again.