Forum Discussion
I cant turn on optional Diagnostic data
- Jul 14, 2021to resolve this do the following
Hello,
Let's have that resolved. Follow steps below to configure through the Reg file:
The .reg files below make changes to the DWORD value in the registry key below.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection
AllowTelemetry DWORD
0 = Security (Enterprise and Education editions only)
1 = Basic
2 = Enhanced
3 = Full (Recommended)
Hello,
Let's have that resolved. Follow steps below to configure through the Reg file:
The .reg files below make changes to the DWORD value in the registry key below.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection
AllowTelemetry DWORD
0 = Security (Enterprise and Education editions only)
1 = Basic
2 = Enhanced
3 = Full (Recommended)
HP Laptop, windows 10 Home, 21H1 OS build 19043.1165
Followed your instructions and the Dword entry is already set to 3. So now what?
Laptop at one point had System Mechanic installed on it. I read somewhere that Spybot and System mechanic can alter registry entries and cause that issue where you cannot enable data collection.
I cannot get this laptop added to the Windows 11 Beta group because I cannot find a solution to remove that message that says "Some of these settings are hidden or managed by your organization". This laptop has never been on a domain, just home use. Any other suggestions?
Please and Thank You!
- DeletedAug 20, 2021
The reason for the message is probably the installation of a service or program, or even a browser extension.
Are you sure you have the default Chrome browser and any other extensions installed for it?
Other programs can also change the default settings!
I suggest that you reset the computer to its initial settings, keeping your personal files, but applications will be removed all together, except those added by
manufacturer - write what you think?- GeeTee1954Aug 20, 2021Copper Contributor
Deleted
Been there.. done that... I even did a complete factory reset because it's just a spare laptop that no one in the family uses. Once I had completely reset it, I was able to adjust the data settings. However, when I attempted to join the Beta program I got a different message that it didn't meet the hdwe requirements. Upon further research, this laptop is just old enough to NOT have a TPM chip. On another note... I "think" I now know what the offending program was.
After I gave up on using the laptop for the Beta program, I reinstalled my Norton 360. BAM! I was locked out of changing the settings again. I tried disabling Norton and then checked the settings again. I was still locked out. So..... it has to be something in Norton that is locking down those settings. I'm assuming it's because this laptop doesn't have a TPM chip. at least that makes sense in my mind...
- DeletedAug 20, 2021
Thank you for your answer so this is a difficult case.