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Ted_C5's avatar
Ted_C5
Copper Contributor
Aug 17, 2022

Charger Disabled - Lenovo P15-Gen1

I just tried to install Windows 11 Insider Preview 25179.1000 (rs_prerelease). It didn't seem to complete and left me with a blank screen. I waited for 15 minutes for it to res-tart and it never did. So I shut it down and restarted. Now it will not start with the charger connected. Has happened to me twice. I removed the last release and everything worked again. But it keeps trying to reinstall the new release. Any thoughts?

 

-- Ted

 

14 Replies

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    So, when your device is on battery, it will start without problem but when you connect the charger, it won't, is that correct?
    What happens when you start on battery and then connect the charger?
    What happens when you connect the charger? Does it show any error? Do you see the Windows logo?
    • Ted_C5's avatar
      Ted_C5
      Copper Contributor
      On battery, it starts without a problem. If you plug in the charger, screen goes blank and starts charging.

      Won't start with charger attached.

      No error messages and no Windows logo if charger is attached. -- Ted
      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Try performing Clean Boot and see if the problem persists?
        Have a look at:
        https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
        And see if the problem persists?

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