Forum Discussion
Ted_C5
Aug 17, 2022Copper Contributor
Charger Disabled - Lenovo P15-Gen1
I just tried to install Windows 11 Insider Preview 25179.1000 (rs_prerelease). It didn't seem to complete and left me with a blank screen. I waited for 15 minutes for it to res-tart and it never did....
Reza_Ameri
Aug 17, 2022Silver Contributor
So, when your device is on battery, it will start without problem but when you connect the charger, it won't, is that correct?
What happens when you start on battery and then connect the charger?
What happens when you connect the charger? Does it show any error? Do you see the Windows logo?
What happens when you start on battery and then connect the charger?
What happens when you connect the charger? Does it show any error? Do you see the Windows logo?
- Ted_C5Aug 17, 2022Copper ContributorOn battery, it starts without a problem. If you plug in the charger, screen goes blank and starts charging.
Won't start with charger attached.
No error messages and no Windows logo if charger is attached. -- Ted- Reza_AmeriAug 17, 2022Silver ContributorTry performing Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
And see if the problem persists?- Ted_C5Aug 17, 2022Copper ContributorWill do. Not near that laptop until Friday. Will let you know then. Thanks. -- Ted