Forum Discussion
Charger Disabled - Lenovo P15-Gen1
I just tried to install Windows 11 Insider Preview 25179.1000 (rs_prerelease). It didn't seem to complete and left me with a blank screen. I waited for 15 minutes for it to res-tart and it never did....
On battery, it starts without a problem. If you plug in the charger, screen goes blank and starts charging.
Won't start with charger attached.
No error messages and no Windows logo if charger is attached. -- Ted
Won't start with charger attached.
No error messages and no Windows logo if charger is attached. -- Ted
Try performing Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
And see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
And see if the problem persists?
- Will do. Not near that laptop until Friday. Will let you know then. Thanks. -- Ted
- No problem, please try it and let us know about the result.
Meanwhile, you may check with the Lenovo's support too.
In addition, in the laptop, open start and search for feedback and open the Feedback Hub app and report this issue.- Got home on 8/18 and ran update. Windows 11 Insider Preview 25179.1000 (rs_prerelease) was gone and update downloaded Windows 11 Insider Preview 25182.1000 (rs_prerelease) instead. Same issue with system not responding when charger plugged in. But I did get a error message this time: 0x80242016. Update backed off.
Did a clean boot. Retried Windows 11 Insider Preview 25182.1000 (rs_prerelease). Got through the update, but screen went dead again with charger in. Disconnected the charger and screen came back with normal display on battery. Plug charger back in and screen goes blank again. Disconnect charger and back to normal display. Feature update says "Successfuly installed on 8/19/2022". Backed out update and system works again without any issue.