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JimK1's avatar
JimK1
Copper Contributor
Sep 14, 2021

TimeZone Issues Windows 365 Cloud PC

Anyone having issues with time settings in Teams running on a Windows 365 Cloud PC using anything other than the Microsoft Remote Desktop Application? From a Chromebook with the correct time zone set, the Cloud PC reverts to a GMT -12 setting every time I reconnect. I have tried setting the time zone via GPO and Intune, but nothing "sticks" (also have users with MAC clients experiencing the same issue).

enterprise
  • JimK1's avatar
    JimK1
    Copper Contributor
    Sep 14, 2021
    And the plot thickens. From a Browser connection to my Cloud PC on a Chrome device, the time zone looks and acts "right" but, without signing out, I reconnected to my Cloud PC using the Remote Desktop App on the same Chrome device and the time zone is wrong again...




  • texol's avatar
    texol
    Copper Contributor
    Sep 23, 2021

    JimK1  I have the same problem. However, I only use the Remote Desktop. The location of the Windows 365 is Dublin and so the time zone is set GMT 00:00 but I am sitting in GMT 01:00 . When I manually change the time zone on the Windows 365 PC, it always overwrites it back to GMT 00:00. Microsoft support is not really responding to my probelm....

    • JimK1's avatar
      JimK1
      Copper Contributor
      Sep 23, 2021
      I opened a ticket with Microsoft and they indicated this is happening because "Location" redirect isn't supported on Android or MAC. I asked for an explanation of why the time is correct via the web client but not the remote desktop app and am awaiting a response (will post here when I get something back). They did send me a powershell command to run on the cloud PC that will set the timezone, but as you noticed, it always changes back to GMT 00:00 so it would need to be run every time a connection is made to a cloud PC or as a scheduled task (unless I'm missing something) which is something I don't really want to do.
    • RajKanth's avatar
      RajKanth
      Copper Contributor
      Jun 07, 2022

      texol Could you find any solution ?.. I have same issue with windows 365 and observed same with AWS workspace

      • stevetuscher's avatar
        stevetuscher
        Copper Contributor
        Jun 07, 2022

        RajKanth, sadly, my solution is to use Chrome Remote Desktop.  I lose sound and some screen resolution options, but it does not change the time when I connect, which is more important to me than what I give up.

  • JustinA1125's avatar
    JustinA1125
    Copper Contributor
    Oct 06, 2021
    Any response from MS on this? I'm having the same issue. Teams time zone is GMT even though clock is right. I have to go into windows and change the time zone, save it, then go back in and change the time zone back again. Then Teams picks up the correct time. Until I log out, then it goes right back to GMT again. I am using Remote Desktop app on MAC to connect. I never had this issue using Remote Desktop app on MAC to connect to a local VM and run Teams. It only seems to be happening with 365 cloud PC (not sure if Enterprise Edition is the issue though).
    • JimK1's avatar
      JimK1
      Copper Contributor
      Oct 06, 2021
      Yes, according to the MS tech the issue is due to the inability to support the timezone redirect setting from Mac and Android devices via the desktop app, if you connect using the web client it should work but then you loose other functionality... I was hoping to replace the majority of our desktop computers with lower cost Chrome devices, but it appears that isn't going to be an option until (if/when) MS can figure this little issue out but that doesn't seem to be a concern for them right now.
    • Nirolf's avatar
      Nirolf
      Icon for Microsoft rankMicrosoft
      Oct 15, 2021

      JustinA1125 The time zone issue should be resolved with the latest version of the RDP client app for Mac devices. Latest version is 10.7.0 (1933). Please check and give us feedback. Thank you.

      • stevetuscher's avatar
        stevetuscher
        Copper Contributor
        May 06, 2022

        Nirolf - I am running Mac client 10.7.6 (1972) and have this problem.  The Windows 365 PC resets to PST everytime I connect and I want it to run in EST.

         

  • JTurnCap15's avatar
    JTurnCap15
    Copper Contributor
    Mar 03, 2022
    Is anyone still having this issue? My timezone keeps reverting after I changed it. Just checking if there has been some sort of fix.
    • JimK1's avatar
      JimK1
      Copper Contributor
      Mar 03, 2022

      JTurnCap15  - MAC devices seem to be good now but Android devices are still not working...

  • Aavisek Choudhury's avatar
    Aavisek Choudhury
    Copper Contributor
    Mar 05, 2022
    It is currently supported in Windows and MAC clients only. Android client the time zone redirection is still not supported.
    • johnjjohn's avatar
      johnjjohn
      Brass Contributor
      Mar 29, 2022
      I have an odd one: The time zone is set correctly (PST) and so is the time, and it shows properly (Windows clock, Outlook, etc.), but when I force an Intune sync via Access Work or School > AAD connection Info > Sync, the timestamp of the sync shows what looks to be UTC -8. I.e. Windows shows 3/28/22 at 5:23PM PST and the Intune sync shows 3/29/22 12:23 AM.
      Anyone else experiencing this?
  • 2nikon's avatar
    2nikon
    Copper Contributor
    Nov 09, 2023
    This is a bug in the RDP client that is resolved in the latest Mac OS RDP client 10.9.4 (2162)
    Update of the client fixes the issue.
    • S13PH4N's avatar
      S13PH4N
      Copper Contributor
      Nov 09, 2023

      2nikon 

      Unfortunately for iOS or iPadOS there is no updated client yet

      • 2nikon's avatar
        2nikon
        Copper Contributor
        Nov 09, 2023
        At least the Mac client is fixed 🙂 Hopefully a unifies Windows 365 App client would come out eventually so they all use the same codebase