Forum Discussion
Problems authenticating from Remote Desktop Client
Hello,
Does anyone have any suggestions for problems connecting from the RDP client?
I downloaded the app from https://windows365.microsoft.com/ and used the subscription URL. Then when I login I get the following error when using Windows Hello:
An authentication error has occurred (Code: 0x8007013d).
If I instead use the Password it gets to the point of Securing Remote Connection and then it pops up the error: The logon attempt failed.
The same credentials work fine initiating the connection from the browser.
27 Replies
- I'm getting this exact issue. Browser works fine but I get "The logon attempt failed" when using the Remote Desktop client.
- Christian_Montoya
Microsoft
JamesH Greg Eschinger Alex Melching : Can you help me understand the scenario?
- Which Windows 365 offering are you using?
- Business or Enterprise
- What is the local state of your Windows machine?
- Personal (non work-joined), Azure AD joined to org, Hybrid Azure AD joined to org, other
There are a few scenarios where there are gotchas, and we're working on an article to add to our documentation site, but want to see if you can get your challenges resolved.
Hi Christian,
Getting a similar issue with one of our vendor who is using their own corporate Laptop (Windows 10 enterprise edition) for accessing avd session host. He is able to access it via Web client but not able to access it via RD client application.
While accessing via RD client gets an error getting continuous authentication after entering the credentials every time it keeps popping up but won't authenticate.
After checking the event viewer gets the error Event id :- 613 i.e table database property is out of date and flaunting wwahost.exe application.
Please suggest some solution for this asap. @Christian_Montoya
- Which Windows 365 offering are you using?
- I have the same issue with Remote Desktop app, but get the this computer requires NLA message. Through the browser works fine.
