Forum Discussion

Greg Eschinger's avatar
Greg Eschinger
Copper Contributor
Aug 02, 2021

Problems authenticating from Remote Desktop Client

Hello, Does anyone have any suggestions for problems connecting from the RDP client?   I downloaded the app from https://windows365.microsoft.com/ and used the subscription URL.  Then when I login...
enterprise
JamesH's avatar
JamesH
Copper Contributor
Aug 13, 2021
I'm getting this exact issue. Browser works fine but I get "The logon attempt failed" when using the Remote Desktop client.
Christian_Montoya's avatar
Christian_Montoya
Icon for Microsoft rankMicrosoft
Aug 13, 2021

JamesH Greg Eschinger Alex Melching : Can you help me understand the scenario?

 

  • Which Windows 365 offering are you using?
    • Business or Enterprise
  • What is the local state of your Windows machine?
    • Personal (non work-joined), Azure AD joined to org, Hybrid Azure AD joined to org, other

There are a few scenarios where there are gotchas, and we're working on an article to add to our documentation site, but want to see if you can get your challenges resolved.