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Work Headset not playing sound but otherwise works
Having a sudden issue with my work headset, a USB Plantronics C3220.
It was working fine a few days ago but now it is not playing sound, despite the microphone and led lights on the in-wire controller working fine. I can mute and unmute the mic (and then the corresponding sounds WILL play through the headset) but no PC sounds. When I press test in the Windows sound settings nothing also plays.
Thought it might be a device issue but sounds plays just fine on my personal laptop. Any ideas what could be causing this?
1 Reply
Right click on the volume icon in the taskbar and select Open Volume Settings to make sure headphones are the default output device, then press Win+R, type cmd and run net stop audiosrv & net start audiosrv to reset the audio service, then update the graphics card driver.
