Forum Discussion
slipd
Aug 26, 2023Brass Contributor
Windows Security hangs on Full Scan?
Hi guys, I've had a bit of time on my hands this week so decided to do a bit of system maintenance... I appear to have an issue with Security, I've tried several times now, and after updates, sfc ...
Reza_Ameri
Aug 26, 2023Silver Contributor
Do you see any change on number of files scanned?
How long it has been in this condition?
Are you able to perform a quick scan?
To diagnose the problem, you may try using Performance analyzer for Microsoft Defender, have a look at:
https://learn.microsoft.com/en-us/microsoft-365/security/defender-endpoint/tune-performance-defender-antivirus?view=o365-worldwide
How long it has been in this condition?
Are you able to perform a quick scan?
To diagnose the problem, you may try using Performance analyzer for Microsoft Defender, have a look at:
https://learn.microsoft.com/en-us/microsoft-365/security/defender-endpoint/tune-performance-defender-antivirus?view=o365-worldwide
slipd
Aug 26, 2023Brass Contributor
Thanks! Every time I run the Full Scan, it inveriably hangs on a different number of files, so it's not like it's getting stuck on just one file.
I reckon it's been like this for a month now? Quick Scans and the automatic background scan run and report their findings fine.
I'll check out your link and report back, thank you!
I reckon it's been like this for a month now? Quick Scans and the automatic background scan run and report their findings fine.
I'll check out your link and report back, thank you!
- DeletedSep 01, 2023Hi Slipd!
Hope you are doing well, I wish to help you with this issue!
Wondering if you are able to run a Windows Offline Scan and if it works?
Are all your Security Updates in order and Windows is all up to date?
https://support.microsoft.com/en-us/windows/help-protect-my-pc-with-microsoft-defender-offline-9306d528-64bf-4668-5b80-ff533f183d6c#:~:text=How%20do%20I%20use%20Microsoft%20Defender%20Offline%201,Defender%20Offline%20scan%2C%20and%20then%20select%20Scan%20now.
Thank you!
God bless,
Shawn- slipdSep 04, 2023Brass Contributor
Deleted Reza_Ameri so weird... I just completed a Full Scan successfully with Malwarebytes Premium also running in the background. I was also actively using my PC; web browsing, Spotify and a bit of file copying. I'm not really sure what could have caused the scan to be successful? Could it be a Windows 11 power usage thing? - because like I said before, I would always come back to a hung scan if the PC had become idle etc. My rig never sleeps but the system does lock after 10 minutes of inactivity I think. I know the monitor sleeps after 20 minutes.
I think I need to do some more testing but I don't think anything is broken as such? - which is a good thing

- Reza_AmeriSep 04, 2023Silver ContributorThank you for the update, please do the scan and tell us about your findings.
- Reza_AmeriAug 27, 2023Silver ContributorPlease check with the link and keep us update.
You may try run scan in Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd