Forum Discussion
Windows Print to PDF is enabled, but does not work
Any error message from the printer?
- ghstrydrJul 03, 2025Copper Contributor
No error messages from my printer, and all functions work fine via my printer. This is a weird situation where the drivers show up in the printui.exe, so I can uninstall them there, then reinstall them, but the drivers don't actually show up if I try to manually add the print to pdf feature. That feature is actually active, set to my default printer, but when I actually print to a pdf, it creates an empty file that is unreadable.
conversely, I can "save as a pdf" via my browser just fine, but Microsoft print to pdf, (which is an available option, and the default printer,) creates these empty files.
- ghstrydrJul 03, 2025Copper Contributor
No error messages from my printer, and all functions work fine via my printer. This is a weird situation where the drivers show up in the printui.exe, so I can uninstall them there, then reinstall them, but the drivers don't actually show up if I try to manually add the print to pdf feature. That feature is actually active, set to my default printer, but when I actually print to a pdf, it creates an empty file that is unreadable.
conversely, I can "save as a pdf" via my browser just fine, but Microsoft print to pdf, (which is an available option, and the default printer,) creates these empty files.