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Awasen's avatar
Awasen
Copper Contributor
Jan 17, 2022
Solved

Windows Hello, use external camera instead of Laptop

Ok, this has been working, although a bit of a hit-n-miss sometimes for the screens we have in the office, Philips Brilliance 499P, which have Windows Hello compatible cameras. Most often if I boot m...
device management
security
  • Awasen's avatar
    Awasen
    May 28, 2025

    I got pinged about the answer about "Sign in with an external camera or fingerprint reader" in the Sign-in options, so I figured to circle back...

    The external camera issues was solved some months (maybe a year+) after I made this post, at least to work like 90% of the times.

    The setting for using external camera was added to Windows 11 in version 22H2 late October 2023, which finally solved this issue to 100%.

     

    I still have issues on the Philips Brilliance 499P sometimes, but I think that's related to a crappy implementation by Philips as my Logitech Brio 4K works every time at home.

Perez's avatar
Perez
Iron Contributor
Feb 05, 2025

Sometimes, settings related to external display preferences in Windows might affect how devices get recognized. Right-click the desktop, choose Display settings, and ensure that the external display is set up correctly as your "main display".

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