Forum Discussion
Awasen
Jan 17, 2022Copper Contributor
Windows Hello, use external camera instead of Laptop
Ok, this has been working, although a bit of a hit-n-miss sometimes for the screens we have in the office, Philips Brilliance 499P, which have Windows Hello compatible cameras. Most often if I boot m...
ToddHawkins
Feb 22, 2023Copper Contributor
Same issue with Dell Precision 5550 and Brio 4kI've tried the LidNotify regkey, but it doesn't work 80% of the time. I have to lift my laptop lid an inch or so for the Brio to start scanning my face.
BobSears
Mar 08, 2023Copper Contributor
ToddHawkins I think we can conclude that Microsoft has not provided a simple configuration setting to choose which camera to use as default for Hello and and the ability to switch to an alternate camera automatically when the default camera is unavailable. The most common situation is for laptop users booting with a closed lid and using external monitors. I have to believe there are millions of users fitting this situation. So if someone from Microsoft is monitoring these chats please run this up the chain until some addresses this issue. In the meantime , for those of us that boot from a closed lid laptop, the Hello login feature is a non-starter.