Forum Discussion
Windows Hello, use external camera instead of Laptop
- May 28, 2025
I got pinged about the answer about "Sign in with an external camera or fingerprint reader" in the Sign-in options, so I figured to circle back...
The external camera issues was solved some months (maybe a year+) after I made this post, at least to work like 90% of the times.
The setting for using external camera was added to Windows 11 in version 22H2 late October 2023, which finally solved this issue to 100%.
I still have issues on the Philips Brilliance 499P sometimes, but I think that's related to a crappy implementation by Philips as my Logitech Brio 4K works every time at home.
Same issue here
Logitech BRIO, Lenovo Z13 , Windows 11 21H2
Windows hello does not work with lid closed.
- AwasenSep 28, 2022Copper Contributor
noticed I had a few questions here... Sorry, for the late response...
No, unfortunately no change in behavior. The external camera on the screens are working maybe once in the morning (when laptop comes up from hibernate or starts up) and if I have the lid open it always pick the laptop camera, but about half of the times the "face" option is not working and I have to use password (no camera comes on).
I bought a Logitech Brio 4K cam for home when my old one died on me, and while it is expensive as *** Windows hello actually works with that camera most of the times (with the lid open, closing the lid and face login is not an option as it doesn't start the camera).