Forum Discussion

Awasen's avatar
Awasen
Copper Contributor
Jan 17, 2022
Solved

Windows Hello, use external camera instead of Laptop

Ok, this has been working, although a bit of a hit-n-miss sometimes for the screens we have in the office, Philips Brilliance 499P, which have Windows Hello compatible cameras. Most often if I boot m...
  • Awasen's avatar
    May 28, 2025

    I got pinged about the answer about "Sign in with an external camera or fingerprint reader" in the Sign-in options, so I figured to circle back...

    The external camera issues was solved some months (maybe a year+) after I made this post, at least to work like 90% of the times.

    The setting for using external camera was added to Windows 11 in version 22H2 late October 2023, which finally solved this issue to 100%.

     

    I still have issues on the Philips Brilliance 499P sometimes, but I think that's related to a crappy implementation by Philips as my Logitech Brio 4K works every time at home.

Resources