Forum Discussion
Aaliyahob
May 19, 2026Copper Contributor
Windows Hello not working
Can anyone help? I have a Dell XPS-8960 desktop and an MSI GS76 Stealth laptop, both running Windows 11 Pro latest update. The MSI is starting Windows just fine, but on the Dell, today when I went t...
KapilArya
May 24, 2026MVP
Make sure the Group Policy setting Allow users to log on using biometrics is enabled.
The policy can be located at
Computer Configuration > Administrative Templates > Windows Components > Biometrics.
If issue still persists, you can refer other suggestions in this fix:
https://www.kapilarya.com/windows-hello-not-working-in-windows-11-10
Let us know if this helps!
Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.