Forum Discussion
kballs
Mar 27, 2024Copper Contributor
Windows Hello does not automatically dismiss lock screen when Windows recognizes my face
I've only recently gotten a new enough PC and camera(s) to use Windows Hello facial recognition so I don't know if this is a new issue or not. When using the camera in an external monitor, Windows us...
Alabamatom1963
Mar 27, 2024Iron Contributor
From everything I have read the Primary Camera is use for Facial Recognition while the other is not.
You may have to set the other camera as Primary to get it to work properly.
You may have to set the other camera as Primary to get it to work properly.
kballs
Mar 29, 2024Copper Contributor
As I said, both cameras work to authenticate the user and unlock the system, but the one in the external monitor won't reliably auto-dismiss the lockscreen. In the case that I'm docked, the laptop is closed so the camera in the laptop is unusable and it's not an issue of primary/secondary priority.