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Timothy310's avatar
Timothy310
Silver Contributor
Feb 21, 2025

Windows Explorer modal dialog launched by browser becomes hidden

I've got a browser open, such as Chrome, Opera, Edge, etc. In the site for a given tab I click on a button that launches a task to open Windows Explorer for locating a file to upload. I navigate, select the file, then click OPEN. Focus returns to the browser tab, but the browser becomes frozen, nothing selectable. Task Manager does not show an unresponsive application.

I discovered that after switching to a different task and then mousing over the task bar icon for the browser and hovering over the icon for the tab in question, I can actually see the modal dialog for Windows Explorer where the file was selected. It's as though "OPEN" didn't really open the file but instead lost focus of the modal dialog. Attempting to click on that displayed File Open dialog loses focus on the browser, returning to the desktop or previously viewed task.

It appears that the browser still seems to think that the modal dialog is active and won't allow any control--you can't even regain focus of the original tab that launched the File Open dialog. However, I can still launch a New Window of the browser, so it's not like the program is totally frozen--just the instance bound to that dialog to open a file.

NOTE: This doesn't always happen. But when it does happen with one browser and then I go to a different browser to also perform the same function, it also gets tripped up by this confused modal dialog situation. This also started to happen after the last Windows Update was applied...

2 Replies

  • Eaopwer's avatar
    Eaopwer
    Bronze Contributor

    Ensure your browser and Windows are up to date, as updates often fix bugs related to window management.

    Check for updates:

    Windows: Go to Settings > Windows Update.

    Browser: Go to the browser's settings menu and look for the "About" section.

  • Perez's avatar
    Perez
    Iron Contributor

    The issue you’re experiencing with the browser becoming unresponsive after a file dialog is opened is not uncommon and can be caused by several factors such as browser extensions, conflicts with other software, or even a glitch within the browser itself.