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wilsoch's avatar
wilsoch
Copper Contributor
Dec 16, 2021

Windows 11 upgrade disaster -- taskbar, settings & start menu gone

I hope someone can help with this.  I have an Alienware Aurora (about a year old).  I was running Windows 10 and got the prompts to upgrade, so I downloaded the upgrade and I set it to install this morning.  I have come back to my computer and the taskbar is gone entirely ---- it is just a long black bar along the bottom of the screen.   The only feature is the up-arrow to show items in the system tray.  I cannot open (with mouse clicks or keyboard shortcuts) the start menu or the settings menu.  I can get to the control panel using the run command.  What do I do to restore this?  I tried running SupportAssist OS Recovery, but it didn't do anything.  I can't open the Settings so I cannot get to the Recovery submenu option, and I don't see anything similar in control panel.  Any ideas?   

1 Reply

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    In case you are able to open the Command prompt , then run the following command:

    sfc /scannow

    Press enter and let it runs.
    Try restart your PC.
    Are you able to access the Windows Update?