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Jochenn101's avatar
Jochenn101
Copper Contributor
Mar 25, 2024

Windows 11 Updates Cause Device to Crash Regularly

The latest "uninstall-able" Windows 11 updates cause my device to crash regularly. When I uninstall them, the crashing stops, but Windows prompts me to install them again shortly after installing them.

 

The updates are: KB5034467 & KB5035853.

 

Anyone else experiencing the same problem?

    • Jochenn101's avatar
      Jochenn101
      Copper Contributor
      Uninstalling them and stalling seems to be the ticket.

      Thanks for confirming.
  • FendiStave's avatar
    FendiStave
    Copper Contributor
    It's possible that the updates may have caused compatibility issues with your device's hardware or software drivers.
  • Aerlina's avatar
    Aerlina
    Copper Contributor

    Jochenn101 I actually reset to a previous update and it sadly did not work for me. I was still crashing and now my computer is stuck in a cycle of shutting down, restarting, shutting down, restarting, and cannot be hard reset.... I have had to completely unplug my rig and pray that this works......

    • Jochenn101's avatar
      Jochenn101
      Copper Contributor

      Aerlina Same thing happened to me not long after my initial post. I could at least reset my device, but this took the better part of a day, including having to reinstall all my software.

       

      All of the best and I hope that you get your device to work.

  • Parshv1905's avatar
    Parshv1905
    Copper Contributor
    Hello,
    I am also facing same issues, my laptop is getting crashed randomnly, no BSOD, screen simply goes black and the laptop turns off. These often happens while playing games like f1 23, but i dont face any issues like this while playing CS2. Recently, the laptop crashed while only using browser. Can't really the cause of this problem, it will be great if someone helps regarding this.
  • Glenn_Murphi's avatar
    Glenn_Murphi
    Copper Contributor
    Agreed the point shared by the best answer. Had to do a clean install after getting my computer into weird issue because of update. Since then, I disabled the update as much time as possible. And the computer is working like charm!
  • Zdkdesign's avatar
    Zdkdesign
    Copper Contributor

    yes basically my am4 system would go to black screen power off crash and no post, now reverting all the way back to windows 10.  

     

    under the persuasion it has to do with the kb update including new power plan or efficiency settings.

     

    unsuitable for a majority of qualified vendor hardware ? Its a rare in the wild update so far when will this get a-dressed?

    • baer700's avatar
      baer700
      Copper Contributor

      Zdkdesign 

       

      I have the same problem (since about June) on a Beelink 4 GB Mini PC that has been working for years. The update can be delayed up to 5  weeks, but as soon as it installs, the PC dies. The drivers look to be up to date, but I have not been able to fix the probelm.  

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