Forum Discussion
Windows 11 secondhand laptop displays unfamiliar account name
Hello everyone, I purchased a used laptop and when attempting to change the login method from password to PIN, the system displayed an unfamiliar account name: DESKTOP-JUBIASH. Even after performing a factory reset, this name persists. Does this mean someone else could still access the device? How can I completely remove any potential permissions?
1 Reply
If it persists after factory reset, it's possible that the reset process didn't fully wipe all user data or that the system is restoring some settings.
