Forum Discussion
dcaldon
Aug 30, 2026Copper Contributor
WIndows 11 Pro Black Screen Update
Recently, I was working on my Desktop PC. My screen went black, and a message appeared: Windows Update in Progress. I immediately powered down my PC. I restarted it and contacted Microsoft Tech Suppo...
iamamarasmithh
Sep 01, 2026Copper Contributor
You were completely right—you were hacked by someone using remote control software while hiding behind a fake update screen to try to rob your bank account. To fix this, immediately unplug the desktop from the internet, call your bank's fraud line, and you can use your laptop to create a USB drive to completely wipe and reinstall Windows on the desktop.