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DavidR_DYMO's avatar
DavidR_DYMO
Copper Contributor
Jan 07, 2022

Windows 11 Printer Issue - DYMO LW450 DUO is not installing correctly/entirely

This issue occurs in Windows 11 The expected result is that both DYMO LW450 DUO Label and LW450 DUO Tape install correctly, however only the LW450 DUO Label installs while the LW450 DUO Tape's sta...
configuration
device management
Horrgakx1530's avatar
Horrgakx1530
Copper Contributor
Jan 24, 2024

Mike_Scarbrough1964 

I can confirm that Dymo DLS8Setup8.7.4.exe DOES WORK FOR ME.

It kinda leaves the question "why doesn't the Dymo Connect software work"....?

  • tstaten1966's avatar
    tstaten1966
    Copper Contributor
    Feb 28, 2024

    I used the following guidance from Dymo support specifically the section for Windows 11 and solved my printing issue but the Dymo Connect app still briefly hangs at startup.

     

    https://help.dymo.com/s/article/What-do-I-do-if-my-printer-is-listed-as-unspecified-or-unknown?language=en_US#:~:text=Update%20the%20driver,included%20with%20our%20DYMO%20software.

     

    History: My issue presented after installing 23H2 Windows update. The driver had installed and I could print a test label from the list of Windows printers but the Dymo LW device in the Dymo Connect app always said "virtual" instead of "connected" and would not print.

    • Horrgakx1530's avatar
      Horrgakx1530
      Copper Contributor
      Feb 28, 2024

      tstaten1966 Dymo Label v8 works fine seemingly. Get the installer file DLS8Setup8.7.4.exe

      • ThomasBDS's avatar
        ThomasBDS
        Copper Contributor
        Oct 11, 2024
        Hi all, i cannot seem to get this working, tried different versions.
        The thing is that this customer had a 450 DUO behind a DYMO Print server, it looks like Windows 11 sees this printer as 1 device, even without the dymo software, test pages with different settings all go to the label instead of the tape, anyone?

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