Forum Discussion
Windows 11 Printer Issue - DYMO LW450 DUO is not installing correctly/entirely
SchuelerJB I have the 22H2 update for Win11 and my Dymo printers are NOT working. The tape works but the "virtual" label printer says it's offline. Any idea why mine isn't working and others are?
I've done an upgrade from Windows 10 to 11 (Version: 23H2) (new mobo etc) and the USB hub shows the LabelWriter Duo and Tape but the latest Dymo software will only show a "virtual" printer and that no printer is actually connected. Can anyone help me here?! Thanks.
We have both the old duo and the new duo 450, and the old uses the old software and the new 450 uses the software called dymo connect. Neither work with the opposite software.
Hi, I'm afraid I have never been able to get on with the more recent Dymo Connect software and favour the 'old' LabelWriter editions - 8.7.4 works fine. There is also an older variant - 8.5.4 which I've seen other people mention as their preferred option. It is on the Dymo website but you have to hunt a bit (https://www.dymo.com/support?cfid=dymo-compatibility-chart). (Use the drop-down, Software Select | DYMO Label Software | Operating System | Win 11 then the 2 versions to choose from). The only issue I've noticed lately is that it is no longer accessing the Outlook Address Book in the same way as of old - but the Outlook plug-in works fine and you can print direct from Outlook (individual address labels or a batch) instead.
For all other labels it works as it's always done within DYMO Label.
Best regards,
Kevin
