Forum Discussion
DavidR_DYMO
Jan 07, 2022Copper Contributor
Windows 11 Printer Issue - DYMO LW450 DUO is not installing correctly/entirely
This issue occurs in Windows 11 The expected result is that both DYMO LW450 DUO Label and LW450 DUO Tape install correctly, however only the LW450 DUO Label installs while the LW450 DUO Tape's sta...
Horrgakx1235
Jan 14, 2023Copper Contributor
I tried it but still no joy. When I try to print to this added printer (listed as a virtual device) Win11 just reports the printer is not connected.
The original tape printer (installed by the Dymo Connect software) is shown as "Disconnected".
It's a pity this situation exists but I'm resigned to the fact that I only have a label printer and no tape printer. I can live with it.
The original tape printer (installed by the Dymo Connect software) is shown as "Disconnected".
It's a pity this situation exists but I'm resigned to the fact that I only have a label printer and no tape printer. I can live with it.
RafalCedo
Jan 16, 2023Copper Contributor
Initially I had the same - it was virtual device on my DYMO Connect Software and listed as "Unspecified" in the Control Panel\All Control Panel Items\Devices and Printers.
Can you check if your system detects this printer (in Control Panel\All Control Panel Items\Devices and Printers)?
If it does, I may do some screenshots as how I made it work, if that'd be any help.
Can you check if your system detects this printer (in Control Panel\All Control Panel Items\Devices and Printers)?
If it does, I may do some screenshots as how I made it work, if that'd be any help.
- StevieC-D_UKJan 16, 2023Copper Contributor
RafalCedohi yes please that would be really helpful Stevie