Forum Discussion
Windows 11 Printer Issue - DYMO LW450 DUO is not installing correctly/entirely
Dymo and Microsoft shift the responsibility back and forth and the stupid one is the end customer,
i will dismantle the label printer and buy something safe
Here is the answer from Dymo customer center:
good morning mr carlo
Thank you for contacting us. We apologize for the inconvenience caused by using our device.
The instructions concern the restriction with the tape printer detection after the last Windows 10 update - unfortunately the instructions are not intended for use on Windows 11.
In general, the LabelWriter 450 Duo is not compatible with Windows 11. Although you can still use the label printer for the labels, it is unfortunately not possible to use the label and the tape printer at the same time. The topic was forwarded to Microsoft, but unfortunately there was no information as to whether this model would work with Windows 11.
From customer experience I can say that if you would install the tape printer for the tapes separately, then it should be possible to print on tapes, now you would have to alternately uninstall and reinstall the label and tape each time in order to be able to write on either labels or tapes .
Please excuse the circumstances.
Thank you for your understanding and have a nice day.
If you have any further questions, please feel free to get in touch.
Kind regards
Julita
DYMO end customer service
Does anyone have experience with other manufacturers of tape and label printers where you can recommend that they are compatible with windows 11?
I grappled with this issue for months and months including raising several formal fault reports with MS, feedback through the Insider Ring channel and of course with Dymo. Although there were several potential breakthroughs at different times have all proved to be dead ends. I think the 'high point' was when an Insider Preview Build in the early summer actually 'fixed' the issue - only for it to get broken again with a subsequent release a couple of weeks later.
The only sustainable solution I've found, which I have now been using for several months, is to purchase a Dymo Print Server (other contributors have mentioned the possibility of using other makes of print server) and install the normal Dymo 450 Duo Drivers and Label v.8.7.4.48936 software for access via the network rather than direct USB. I baulked greatly at the extra cost to fix something which did work perfectly before, but in the end it's been worth it simply to know I can just press 'print' when I want to without any more of the endless frustration.
Best regards,
Kevin
- Like u I am a casual user and can't see spending $150 for a DYMO print server or buying a Brother label printer for $300. And ur right, it is ridiculous.
This situation is ridiculous. I'm a very casual user so there's no way I want their print server.
Guess they won't shout about non-Win11 compatability in their glossy advertising.
- I just tried the procedure on a Windows 10 computer.
As been mentioned above, both printers only work untile rebooted.
Then the tape printer is disconnected, the label printer still works. - For me it doesn't matter how frustrating, but I work a lot with labels as well as for home use such as for my sports club.
I thought we would buy something expensive and of high quality, but we were taught better 😞
no matter who is to blame for me, the whole thing hangs on Dymo.
We are considering switching to the Brother label printers this week.
Today I also tried to operate the tape printer on Windows 10, but after a restart the tape printer did not work again.
either I'm too stupid or that exceeds my abilities to use this label printer......
