Forum Discussion

Copper Contributor

Jan 07, 2022

Windows 11 Printer Issue - DYMO LW450 DUO is not installing correctly/entirely

This issue occurs in Windows 11 The expected result is that both DYMO LW450 DUO Label and LW450 DUO Tape install correctly, however only the LW450 DUO Label installs while the LW450 DUO Tape's sta...

configuration

device management

JSwanson2

Copper Contributor

Jul 15, 2022

We have also experianced this issue but on Windows 10 machines. We have found that it has been caused by the update KB5015807. Uninstalling that and rebooting resolved the issue. We had this at multiple companies and users that we support and this worked for all of them.

Hope it helps others

megatech1966
Copper Contributor
Jul 16, 2022
Is there a way to uninstall that update when it’s not on my history list?
- StevieC-D_UK
  Copper Contributor
  Jul 16, 2022
  As a regular Joe, I just want my Dymo printer to work with Windows 11. Is that too much to ask from the mighty Microsoft
  - megatech1966
    Copper Contributor
    Jul 16, 2022
    Exactly. Not just Windows 11 but Windows 10 as well. Very disappointed.