Forum Discussion

Copper Contributor

Jan 07, 2022

Windows 11 Printer Issue - DYMO LW450 DUO is not installing correctly/entirely

This issue occurs in Windows 11 The expected result is that both DYMO LW450 DUO Label and LW450 DUO Tape install correctly, however only the LW450 DUO Label installs while the LW450 DUO Tape's sta...

configuration

device management

jakeyj

Copper Contributor

May 14, 2022

Bartosz_Walczak do we know if this fix was included in the May update? I seem to have had the May update (KB5013943) installed, but still have the same problem. Wondering if I need to do something additional like re-install the printer driver.

KevinW

Brass Contributor

May 15, 2022

Bartosz_Walczak, jakeyj, DRonski,

There has not been any communication from MS or Dymo about this..... I have just tried a complete uninstall / reinstall of drivers and SW but the May update doesn't appear to have done anything to resolve the issues....

DavidR_DYMO- are you able to shed any light on this ongoing massive frustration please ?
I have rather been hoping that Dymo, as the printer manufacturer, would have been dramatically more dynamic in pressing MS for a solution........ 5 months down the line and still nothing tangible.

Best regards,

Kevin

cokeman
Copper Contributor
May 27, 2022
FYI: Build 25126.rs_prerelease.220521-1727 works, both tape and label are working. 🙂
- StevieC-D_UK
  Copper Contributor
  May 27, 2022
  cokeman
  
  So have to we achieve this? Just an update?
  - cokeman
    Copper Contributor
    May 27, 2022
    Well, you can join the development build in windows update, or wait until release (and no, i don't know when 🙂 )
- astevebennett
  Brass Contributor
  May 27, 2022
  Hi,
  I assume this is the Windows Release number.
  Can you confirm?
  - cokeman
    Copper Contributor
    May 27, 2022
    astevebennett Yes, it the latest in development build