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DavidR_DYMO's avatar
DavidR_DYMO
Copper Contributor
Jan 07, 2022

Windows 11 Printer Issue - DYMO LW450 DUO is not installing correctly/entirely

This issue occurs in Windows 11 The expected result is that both DYMO LW450 DUO Label and LW450 DUO Tape install correctly, however only the LW450 DUO Label installs while the LW450 DUO Tape's sta...
configuration
device management
Bartosz_Walczak's avatar
Bartosz_Walczak
Copper Contributor
Apr 07, 2022
After contacting microsoft support, the problem is expected to be resolved in the May 22 update.
No guarantees
jakeyj's avatar
jakeyj
Copper Contributor
May 14, 2022

Bartosz_Walczak do we know if this fix was included in the May update? I seem to have had the May update (KB5013943) installed, but still have the same problem. Wondering if I need to do something additional like re-install the printer driver.

  • KevinW's avatar
    KevinW
    Brass Contributor
    May 15, 2022

    Bartosz_Walczak, jakeyj, DRonski, 

    There has not been any communication from MS or Dymo about this..... I have just tried a complete uninstall / reinstall of drivers and SW but the May update doesn't appear to have done anything to resolve the issues....

    DavidR_DYMO- are you able to shed any light on this ongoing massive frustration please ?
    I have rather been hoping that Dymo, as the printer manufacturer, would have been dramatically more dynamic in pressing MS for a solution........ 5 months down the line and still nothing tangible.

    Best regards,

    Kevin

    • cokeman's avatar
      cokeman
      Copper Contributor
      May 27, 2022
      FYI: Build 25126.rs_prerelease.220521-1727 works, both tape and label are working. 🙂
      • StevieC-D_UK's avatar
        StevieC-D_UK
        Copper Contributor
        May 27, 2022

        cokeman 

         

        So have to we achieve this? Just an update?

         

  • AlainCH66's avatar
    AlainCH66
    Copper Contributor
    May 14, 2022

    * * * MS Translate * * *


    Since August 2021, I have been calling DYMO because of this same problem with my DYMO LW450 DUO.


    Last answer :


    Change the RAW port for the label part is 9100
    Change the RAW port for the ribbon part is 9102


    Which is impossible.


    The last update didn't change anything.
    Windows 11 Pro Version insider 22000.675.

     

    * * * Original text * * *


    Depuis le mois d'août 2021, j'ai interpellé DYMO en raison de ce même problème avec ma DYMO LW450 DUO.
    Dernière réponse :
    Modifier le port RAW pour la partie étiquette est 9100
    Modifier le port RAW pour la partie ruban est 9102
    Ce qui est impossible.
    La dernière mise à jour n'a rien changé.
    Windows 11 Pro Version insider 22000.675.

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