Forum Discussion
Windows 11 Printer Issue - DYMO LW450 DUO is not installing correctly/entirely
I have found that if I disconnect the Label Printer's USB cable after shutting down the PC (leaving the separate Tape one connected) and then reconnect the Label USB once the PC has fully booted up, I am able to maintain stable operation with both Tape and Label printers.
This arrangement is only viable due to having 2 separate Dymo Duo 450s - and that purely because the Tape printer in the original one had failed (mechanical) and I had bought a new machine intended to replace it.
I'm not seeing any response from MS in this forum which I would have expected by now since the Vendor (Dymo) have formally raised the matter with them....
I installed Windows 11 in mid-October 2021 and immediately got the problem with the Duo450.
At the end of November 2021, I opened my first ticket with DYMO Germany. No solution.
So far, the compatibility chart on DYMO.COM shows that the printer is compatible with Windows 11, but it isn't. I cannot see any information about the Windows 11 issue on DYMO.COM.
The printer is still being sold and Windows 11 has been out for almost four months. Windows 11 customers should be informed before purchasing that the printer will not work at this time.
- I think it is not quite as simple.... I was able to print tapes and labels on the same machine about 10 days ago without issue. Since that I have encountered the problem as described....
Did you update Windows 10 to Windows 11 on the same machine and then install the updates?
I did a clean install of Windows 11.- Tried on a fully patched Windows 11 machine. Didn’t work so fully reset to Windows 11. Same symptoms. Hope that helps.