Forum Discussion

DavidR_DYMO's avatar
DavidR_DYMO
Copper Contributor
Jan 07, 2022

Windows 11 Printer Issue - DYMO LW450 DUO is not installing correctly/entirely

This issue occurs in Windows 11 The expected result is that both DYMO LW450 DUO Label and LW450 DUO Tape install correctly, however only the LW450 DUO Label installs while the LW450 DUO Tape's sta...
configuration
device management
astevebennett's avatar
astevebennett
Brass Contributor
Jan 21, 2022

DavidR_DYMO 
Just to add, this is definitely a Windows 11 issue. I have been trying to find a solution for 2 days for my LabelWriter 450 Duo. I have tried the latest software from Dymo and even tried 2 previous versions. Same issue. Label Side is fine, Tape side is not recognised. 
The only way I managed to get the Tape side to work on Windows 11, was to manually delete the Label Printer, and Manually install the Tape Printer in the Windows settings. 
NOTE: This only worked until I disconnected the printer from USB and re-attached. It then defaulted back to Label and the Tape side is shown as permanently "not connected". 
I then tried the printer on an iMAC for completeness. Works straight away (both printers) using the latest download from Dymo for Mac. The printer is therefore confirmed fine. 
Let's hope Microsoft eventually admit liability and fix the issue. 

JoeriSw's avatar
JoeriSw
Brass Contributor
Jan 21, 2022
Thanks for posting.
i've been searching for a few days aswell.
At one point i got the tape working aswell just can't remember how. Most likely it's like you described it.

I hope Microsoft comes with a fix for this problem too. I'm unable to use it now.

Resources