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DavidR_DYMO's avatar
DavidR_DYMO
Copper Contributor
Jan 07, 2022

Windows 11 Printer Issue - DYMO LW450 DUO is not installing correctly/entirely

This issue occurs in Windows 11 The expected result is that both DYMO LW450 DUO Label and LW450 DUO Tape install correctly, however only the LW450 DUO Label installs while the LW450 DUO Tape's sta...
configuration
device management
YannickH's avatar
YannickH
Copper Contributor
Jan 20, 2022

DavidR_DYMO 

Same problem on my side with my Dua 450...

I hope someone will find a workaround.

 

Yannick

KevinW's avatar
KevinW
Brass Contributor
Jan 20, 2022

YannickH , @DavidR_DYMO

 

IF (!) you happen to have two Dymo printers, it is possible to use a workaround to this issue; the first machine has to be installed as the Tape printer (on USB001 port, which is the usual default) and the second as the Label printer on a different port (eg. USB002). With this arrangement, you can then toggle between the two printers / respective label types in the Label software (either Label v.8 or Dymo Connect) and be able to print successfully. I have however found that it only seems to be stable if the Tape machine is plugged in directly to a primary USB port on the PC, while the Label machine seems OK via several tiers of USB hubs.

What appears to have been broken by Win 11 is the ability to support two multifunction devices through a common USB Port.

What this really needs (as David from Dymo tech support has clearly flagged) is a permanent fix with a software patch from Microsoft. Soon would be really helpful, please !!

 

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