Forum Discussion
Wardak
May 31, 2022Copper Contributor
Windows 11 Multiple Windows Explorer Processes Bug(??)
Hey Y'all, I have 2 instances of Windows Explorer opened in the task manager at random times. It happens when i restart my computer, use it for some time and after a while i notice the fans ramp ...
- Jul 12, 2022I found a solution for my issue, so I am just writing it here hoping it can help someone.
After I redownloaded the latest version of Malwarebytes and did a scan, it found a Trojan.Agent file: C:\Windows\System32\Tasks\Microsoft Malware Protection
(creative name xD)
So after I quarantined this file and did a restart, explorer.exe did not run at all (not even once). So I guessed the virus corrupted the original file.
So to fix the new issue I opened the command prompt as admin and executed the command "sfc /scannow" and it found a corrupt file and fixed it. Now everything is back to normal.
RalphBouRaad
Jul 10, 2022Copper Contributor
I have the same issue. After few seconds of starting windows, CPU1,3, and 5 go to 100% (I have intel i9-11900K). I know this by checking it on AIDA64 app.
When pressing ctrl+shift+escape the CPU usage goes back to normal, but if I close task explorer it goes back to 100% on CPU1, 3 and 5. This is why I am thinking it is a malicious virus.
So after I looked more, I found out in the details page that there are 2 "explorer.exe" running. If I terminate the second one the issue is solved.
Any idea how can I fix this once and for all without having to terminate explorer.exe each time I start windows? I tried Malware scans and everything stated above with no help.
- WardakJul 10, 2022Copper ContributorHey RalphBouRaad,
I think you are having the same issue as me and the best solution currently is closing the second explorer instance manually.
Interestingly it eats my ram and by the looks of it, in your case, it is eating your cpu.- RalphBouRaadJul 12, 2022Copper ContributorI found a solution for my issue, so I am just writing it here hoping it can help someone.
After I redownloaded the latest version of Malwarebytes and did a scan, it found a Trojan.Agent file: C:\Windows\System32\Tasks\Microsoft Malware Protection
(creative name xD)
So after I quarantined this file and did a restart, explorer.exe did not run at all (not even once). So I guessed the virus corrupted the original file.
So to fix the new issue I opened the command prompt as admin and executed the command "sfc /scannow" and it found a corrupt file and fixed it. Now everything is back to normal.- bilassFeb 29, 2024Copper Contributorthank you i also used this methode and it is working, i’ve tried all of the methods i could find, since my explore.exe was cpu high usage i’ve look for that problem but didn’t find any solutions and i noticed i have two windows explorer so i looked for that kind of problem and here i am reading your comment and it is really work
thank you so much hope you have a great day 🫶🫶