Forum Discussion
Solved
Windows 11 Laptop asking for a PIN which I forgot, and it will not read my fingerprint neither
I can't access my HP Envi X360 Win 11 Laptop. It is asking me to enter a PIN which I don't have/remember as I've used my fingerprint sensor to access my laptop. How can I access it without having to ...
- 1. Reset PIN: Click “I forgot my PIN”. Complete authentication (usually via email or SMS).
2. Set a new PIN. Login with PIN: Click on “Login Options”. Select “Sign in with Microsoft account password”. Enter your account password.
3. Enter Safe Mode to reset PIN: After forced shutdown, press F8 to enter “Advanced Boot Options”.
Select “Boot Settings”, and then select 4 or F4 to enter Safe Mode after reboot. Log in with the administrator account and reset the PIN.
1. Reset PIN: Click “I forgot my PIN”. Complete authentication (usually via email or SMS).
2. Set a new PIN. Login with PIN: Click on “Login Options”. Select “Sign in with Microsoft account password”. Enter your account password.
3. Enter Safe Mode to reset PIN: After forced shutdown, press F8 to enter “Advanced Boot Options”.
Select “Boot Settings”, and then select 4 or F4 to enter Safe Mode after reboot. Log in with the administrator account and reset the PIN.
2. Set a new PIN. Login with PIN: Click on “Login Options”. Select “Sign in with Microsoft account password”. Enter your account password.
3. Enter Safe Mode to reset PIN: After forced shutdown, press F8 to enter “Advanced Boot Options”.
Select “Boot Settings”, and then select 4 or F4 to enter Safe Mode after reboot. Log in with the administrator account and reset the PIN.
Your instructions seems to be the solution. I'll try it out and will post the results. Thank you very much for your response.