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Windows 11 Laptop asking for a PIN which I forgot, and it will not read my fingerprint neither
I can't access my HP Envi X360 Win 11 Laptop. It is asking me to enter a PIN which I don't have/remember as I've used my fingerprint sensor to access my laptop. How can I access it without having to ...
- 1. Reset PIN: Click “I forgot my PIN”. Complete authentication (usually via email or SMS).
2. Set a new PIN. Login with PIN: Click on “Login Options”. Select “Sign in with Microsoft account password”. Enter your account password.
3. Enter Safe Mode to reset PIN: After forced shutdown, press F8 to enter “Advanced Boot Options”.
Select “Boot Settings”, and then select 4 or F4 to enter Safe Mode after reboot. Log in with the administrator account and reset the PIN.
Do you sign in with a Microsoft account. If yes, you can reset the password.
- Hi Emanuelom, I've always used my laptop's fingerprint sensor and don't remember setting a PIN. If I did, I don't remember it and it is not stored in my password manager. I don't want to do a system recovery because the process will delete my data and applications. Thank you very much for your response.
